Privacy notice

Updated 3 October 2026

Operator: Vicus. Use Contact & support on the home page for help, privacy requests, account deletion or a review of a moderation decision. You can also email grn.misc@gmail.com.

Information we use

Vicus uses Supabase to manage email accounts and Google sign-in. It receives a verified account identifier and email address, and may receive your Google profile name. It stores your display name, suburb, optional biography; listings; saved tasks; introductions and messages; completion records, feedback and karma; reports, blocks, support requests and moderation records. It also stores terms acceptance and account-based request counters to prevent abuse.

Usage statistics

Vicus records daily page-view totals and the account identifiers of signed-in visitors to measure community activity. Account-level usage records are retained for up to 90 days and daily totals for up to a year, with expiry processed on the next day of traffic. Administrators see aggregate statistics. This tracking does not record IP addresses, page paths or message contents, and does not add analytics cookies. Page views include repeat visits and automated traffic.

What is public

Your profile, suburb, listings and feedback can be viewed by anyone, including search engines. Do not publish information you want to keep private. Messages, saved tasks and support requests are not public. Conversations are available to their participants, and the operator can access stored information to operate the service and address safety or support issues. Messages are not end-to-end encrypted.

Hosting and use

Information is processed using Supabase authentication and Cloudflare hosting and storage. If support email alerts are enabled, Resend sends the operator a notification containing an admin link; private request text is kept in Vicus. These providers may process information outside Australia; this site does not guarantee Australian-only storage. Information is used to operate the community, connect participants, prevent abuse and respond to requests. Vicus does not collect job payment details or add advertising trackers. Hosting and sign-in providers may use security logs and necessary cookies under their own policies.

Access, correction and deletion

Edit your profile to correct your details. Contact & support includes an account-data export and a way to request access, correction, deletion or review of a privacy concern. Deletion requests are handled by the operator and are not immediate. Information needed for unresolved safety issues, legal obligations or another participant’s records may need to be retained; the operator will explain this when responding. No fixed automatic deletion schedule is currently configured.

For privacy concerns, contact the operator first. You can find independent information and complaint guidance at the Office of the Australian Information Commissioner.